Your privacy is important to us at Baton. We want to be clear how we use your personal information as well as any Personal Health Information (PHI). This Policy may be periodically modified. Our Privacy Policy explains:
For the purposes of this document, the type of data we collect and store is broken down into two subsets: Personal Information and Personal Health Information (PHI).
Personal information refers to information that lets us know the specifics of who you are (as a partner or customer). Here are the ways in which we may collect personal information and the types of information you may submit.
We collect information about you and your company when you register for an account, create or modify your profile, and agree to purchase our services. Information we collect includes, but is not limited to, your name, username, address, email address, phone number, and payment information.
We record certain information and store it in log files when you visit our websites or utilize our applications. This information may include but is not limited to IP addresses and device identifiers, ISPs, browser type, Operating Systems, date/time stamp, mobile carrier, and system configuration information.
We may use cookies that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in memory, and can help improve your experience (e.g. by allowing you to access and use our applications without re-entering your username or password). Information we store in cookies may be associated with personal information you submit while using our applications and websites. If you decline cookies on our site, you may not be able to use all aspects of our Services.
We may use a 3rd-party service (Intercom) to provide customer support inside of our application. Information passed to Intercom may include username, email address, and first and last name. Furthermore, additional information about how users are interacting with Baton’s applications may be passed to Intercom in order for us to better understand application usage.
PHI may be provided to Baton in the following 2 ways.
Users will directly input PHI data into Baton’s application(s) in order for Baton to facilitate more efficient patient discharge. Baton will only prompt users for the minimum PHI data which is necessary for Baton’s functionality.
Baton will pull data from a third-party provider (Redox). Baton will only request from Redox the minimum PHI data necessary for application functionality. Also, Baton may transmit some PHI data input via users bacto to Redox under the following circumstance: The customer has decided that PHI data entered directly into Baton should be transmitted to the customer’s internal EHR (and we will use Redox to facilitate this transmission).
No transmission of data over the Internet or Wireless Networks can ever be guaranteed to be 100% secure. While we devote substantial effort and resources to protect personal information, as a customer you acknowledge that: Some security and privacy vulnerabilities of the Internet are beyond our control, we cannot 100% guarantee security when data in transit, and it is possible that data may be viewed or tampered by a third party.
We may share or transfer any and all data in connection with, or during negotiations of, the event of any financing, merger, sale, or acquisition of all or a portion of our business to another company. If any such events occur, we will provide updates either via direct email and/or posts to our company website https://baton.health.
Please contact us with any questions about this Policy by email at info@baton.health.